Why my NRI cousin not buying car in India?

This weekend my cousin brother, who has lived for several years in US, moved back to Mumbai for good. I asked him ‘What Car are you planning to buy?’ He replied ‘None!’ After talking further here’s what he explained me. A person who has lived for a few years abroad is tuned to spending and […]

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Friday Photo – Bird’s Eye View from Pancharatna Building

During Market hours this is the busy place and you cannot easily walk through the lane. Filled with Diamond broker and Traders. Top view taken from Pancharatna building, On left Shreeji chambers, on right Prasad chambers.

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How Business smart are you?

Remember that horrifying Swine Flu or H1N1 crisis. Anywhere you go people were wearing mask on their face. Our news media which has to run 24 hours a day of news supply, were completely on top of situation. News TV Channels and News Paper were talking about one thing – ‘H1 N1 is here and […]

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Friday Photo – Khau Galli – Pancharatna building

Khau Galli, a street full of food stalls behind Panchratna building.

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3 Tips from Champion Customer Representative

Last week I called a Customer Service of one company. They took couple of minutes and solved my problem. The call was full of ‘Thanks’ and ‘apology’ and lot of other formal words. I started wondering how can a company who hires thousands of employees to talk to customers (many of them are angry customers), […]

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